Privacy Policy

Last updated: December 15, 2024

1. Introduction

Welcome to skinsmonkey.com ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our CS2 skins trading platform. We are committed to protecting your privacy and ensuring the security of your personal data.

By accessing or using skinsmonkey.com, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you use our CS2 skins trading platform, we may collect the following personal information:

  • Steam account information and Steam ID
  • Email address
  • Username and profile information
  • Trading history and transaction records
  • Communication records with our support team

2.2 Technical Information

We automatically collect certain technical information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information and operating system
  • Pages visited and time spent on our site
  • Referral sources and website usage patterns

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To facilitate CS2 skins trading and provide our platform services
  • Account Management: To create and manage your user account
  • Security: To protect against fraud, unauthorized access, and ensure platform security
  • Communication: To send important updates, notifications, and respond to inquiries
  • Improvement: To analyze usage patterns and improve our services
  • Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our platform
  • Legal Requirements: When required by law, court order, or government regulation
  • Safety and Security: To protect the rights, property, or safety of skinsmonkey.com, our users, or others
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Access controls and authentication protocols
  • Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and features
  • Improve website functionality and performance

You can control cookie settings through your browser preferences, but disabling cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services and maintain your account
  • Comply with legal obligations and resolve disputes
  • Enforce our terms of service and policies
  • Maintain records for business and regulatory purposes

When personal information is no longer needed, we will securely delete or anonymize it.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information we hold
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party websites, including Steam and other gaming platforms. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Updating the "Last updated" date at the top of this policy
  • Sending email notifications for significant changes

Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address: ul. Kwiatowa 12, 61-881 Poznań, Poland

Phone: +48 61 847 23 19

Website: skinsmonkey.com

14. Disclaimer

This site has no affiliation with Steam, Valve, or any of their partners. skinsmonkey.com operates independently as a CS2 skins exchange marketplace. All trade marks and copyrights belong to their respective owners.